DGTL Media Ltd takes personal privacy seriously. We will only use your personal information to administer your account and to provide services that you have ordered from us. Your personal data will never be sold, shared or used other than as set out below. We are committed to your personal rights, and allow all data subjects to change or withdraw their opt-in at any point. We also signpost any complaints to the Information Commissioners Office in the unlikely case we are unable to resolve them ourselves.
Cine Hire is a trading name of, and service from DGTL Media Ltd. DGTL Media Ltd is a company registered in England and Wales, 08988536.
You can contact us at [email protected] If your query is related to this policy please state so in the subject line so we can respond promptly.
This policy relates to DGTL Media Ltd, trading as Cine Hire. To provide you with our services, we need to process a certain amount of personal data. This policy applies to all users of this site, whether a customer, visitor or in any other capacity.
We do not collect any sensitive data, as defined by the ICO.
This policy applies to all data collected by this site, or our employees, in the course of operation. This includes, but is not limited to:
Under GDPR you have certain rights to your personal data. These include the right to:
If you wish to exercise any of these rights, please contact us. You will not have to pay a fee to access your personal data.
Under certain circumstances, we may refuse the request if we think it is unfounded, repetitive, or excessive.
We may need to request specific information from your to confirm your identity as part of this process. This is to ensure the security of all personal data stored.
We aim to respond to all legitimate responses within 1 month. Occasionally it may take us longer. If this is the case we will keep you updated.
If you have any questions or would like to complain, our details are at the start of this policy.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers, for tax purposes. In some circumstances you can ask us to delete your data: see below for further information. We may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your account data can be collected, stored and processed within the UK & Ireland only. Your data will be stored as described here or until you request removal of your personal data from our system. Please note that we will be unable to carry out your request to be removed if there are still any open transactions against your account. In order to provide updates and offers that may be of interest to you, we use recognised third parties to take payment, manage our company accounts and provide banking services. We will store transactions, payment (this does not include payment card data) and order data for up to 7 years, or for as long as required by UK financial authorities and company regulations. These third parties may operate outside the EU.
We will only use your personal data when legally permitted. The most common uses of your personal data are:Where we need to perform the contract between us
Where it is necessary for our legitimate interests (or those of a third party) and your interests, and fundamental rights do not override those interests
Where we need to comply with a legal or regulatory obligationGenerally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email, post or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.
We may process your personal data for more than one lawful reason, depending on the specific purpose for which we are using your data. Please email us if you need details about the specific legal reason we are relying on to process your personal data, where more than one ground has been set out in the table below.
(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise
(b) Necessary to comply with a legal obligation
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal grounds of processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
You may receive marketing communications from us if you have:
Requested information from us or purchased goods or services from us; or if you provided us with your details
You can ask us to stop sending you marketing messages at any time by emailing us. Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
We are a data controller. In relation to the information that you provide to us, we are legally responsible for how that information is handled.
We will comply with the Data Protection Act 1998 and GDPR in the way we use and share your personal data. Amongst other things, this means that we will only use your personal data:
We will process your personal data ourselves as the data processor.
We will take reasonable precautions to safeguard the personal information that you supply.
DGTL Media Ltd, trading as Cine Hire will, from time to time, use your information for marketing, account management, or relationship management purposes. The main purpose of this is to provide you with information about goods and services which we think may be of interest to you and/or to maintain any existing relationship we may have with you.
Your data is not shared with any third parties other than as described here:
The data you submit during the purchase of your product.
By giving consent during the purchase of your product to send you marketing information about goods and services, that they think you may be interested in, as well as account management or, relationship management purposes.
In addition, we may have to share your personal data with the parties set out below for the purposes set out in the table above:
Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. We will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours.
Our websites may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.If you have any queries or concerns about your data usage please contact us.
Under the Data Protection Act, we are also permitted to share some information with third parties who use such data for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, debt collection and returning assets to you).
Copyright 2020 @ DGTL Media Ltd. All rights reserved. Site by Tom Clare
3 Manchester Street, Long Eaton, Nottingham NG10 1DE